If for any reason you are not satisfied with your purchase, please
return the merchandise within 90 days of purchase. Items must be clean,
undamaged and returned in the original packaging. Please send your
package via an insured and prepaid method. Include the packing slip and
reason for return. Shipping fees are not refundable. Send all returns to:
The PlayhouseSquare Store
Online Returns
1501 Euclid Ave #200
Cleveland OH 44115
Shipping Policy
We ship via UPS. In-stock orders will be shipped one day after order notification (Mon.-Thurs.) and should arrive within 5-7 business days. If an item is out of stock, we will notify you by email. You may then cancel your order or allow us to ship the item when we have it in stock. We cannot ship to a PO Box.
We accept the following credit cards: American Express, Visa, MasterCard
and Discover. Orders delivered within the state of Ohio will include 7.75% sales tax.
Note: Orders placed on Friday will be shipped on the
following Monday. No orders will be shipped Friday-Sunday.
Domestic Shipping
Up to $15.00
$5.95
$15.01 to $30.00
$6.95
$30.01 to $50.00
$7.95
$50.01 to $70.00
$8.95
$70.01 to $100.00
$9.95
$100.01 to $150.00
$13.95
$150.01 to $200.00
$13.95
Over $200.00
$16.95
For Alaska, Hawaii, and other U.S., add $5.00. For Canada, add
$10.00. International Shipping is NOT available at this time.
